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Marchio di Ospitalità Italiana

The role of a personal shopper in an e-commerce

Event Date: 
Tue, 04/28/2020 - 4:00pm to 5:00pm
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ZOOM - Online Meeting
How can a personal shopper boost your e-commerce sales or assist with your online shopping experience to bring out the best possible you?
Fashion is one of the most consumed sectors online yet both shoppers and store managers can at time feel dissatisfied: the first ones making a wrong choice which translates for the second ones into a high number of returns. 
A personal shopper can help boost the confidence of a client and the sales of a brand: excellent communication skills, an omni-channel customer service and the capacity to connect with the client play a key-role. 
Do you work in this field, would you like to boost your online sales or are you simply looking for new career prospects?
After designing for top fashion brands (Etro, Dolce & Gabbana), currently  teaching at IED (Istituto Europeo Design), Alessandra Cirulli uses now her experience online "chatting" with top Italian clients for Yoox.
- 16 Introduction
- 16:05 Alessandra Cirulli
- 16:25 Q&A
- 16:50 Closing

Date: April 28, 2020
Time: 16:00 - 17:00
Where: ZOOM Meeting Room
Admission: ICCJ Members 1,000 JPY (+ VAT 10%)
                  Non Members 3,000 JPY (+ VAT 10%)
Language: Italian                 
Registration/Cancellation deadline: April 27, 2020, 12:00


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