


Delighting Customers in Japan XIV
23 June 2015 (Tue.) at BNP Paribas offices
Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue “how to delight customers?”
Because there is not a single answer to this very fascinating question, the Belgian Luxembourg Chamber of Commerce in Japan (BLCCJ) launched in 2001 “Delighting Customers in Japan”, an annual seminar where a number of top executives share their ideas and experiences about the challenges of succeeding in this perplexing market.
Following the great success of the event formula, the ICCJ is very pleased to invite you to the 14th edition in 2015, where we will welcome again 3 distinguished speakers who will share with us their strategies, experiences and insights regarding their businesses in Japan:
Mr. Joel PETERSON, UCB JAPAN CO., LTD.
Mr. Per RASMUSSEN, Managing Director, GROUPE SEB JAPAN
Mr. Phillip RUBEL, CEO, SAATCHI & SAATCHI FALLON TOKYO
The seminar will be followed by an open panel discussion with Q&A, and by a networking cocktail from 20h00 onwards. We hope you can join us!
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